FAQ
Straight answers
If something here is not clear, or your question is not listed, ask us: we would rather answer it now than have you find out later.
Getting started
The questions everyone asks first.
Does my customer need an app to watch my video?
No. Your customer opens the page in whatever browser is already on their phone, tablet, or computer. There is nothing to download and no account to create, which is the main reason these pages actually get watched.
Will Quickpage work with my CRM?
Yes, and you keep your CRM. Quickpage connects directly to more than twenty CRM, DMS, and field-service platforms, and pages can be embedded into any CRM with a copy-paste link while still tracking inside Quickpage. Anything without a direct connector can be reached through our API, webhooks, or an automation platform such as Zapier.
How long does it take to build a page?
A page can be built and sent in about a minute. Most people spend around five. Templates and duplication bring it down further once your team settles on what works.
Can I import my contacts?
Yes. Import by CSV with field mapping, or bring contacts across through a CRM integration or the API. Larger migrations are handled for you as part of our free migration service.
Does Quickpage work for teams?
Yes. Teams share media folders, templates, and canned messages; managers get a stats dashboard, a leaderboard, and scheduled reporting; and roles control who can see and do what. Multi-location groups can roll reporting up across accounts.
Product
What it does and how it behaves.
Does my customer need an app to watch my video?
No. Your customer opens the page in whatever browser is already on their phone, tablet, or computer. There is nothing to download and no account to create, which is the main reason these pages actually get watched.
Can I put more than one video on a page?
Yes. A page can hold multiple videos plus images, audio, PDFs and documents, YouTube and Wistia embeds, Canva designs, and live web content, all on one link, in the order you choose.
How is this different from emailing a YouTube link?
A YouTube link sends your customer to a page full of competitors and distractions. A Quickpage is a page built for that one customer, with your branding, your other materials, a chat window, and analytics telling you exactly what they watched.
How long does it take to build a page?
A page can be built and sent in about a minute. Most people spend around five. Templates and duplication bring it down further once your team settles on what works.
How will I know when someone watches?
You get a push notification on your phone, an alert on desktop, and an email the moment the page is opened. You can also see who is on the page right now and start a chat with them while they are still reading.
Can I send one page to more than one person?
Yes. Quickpage is at its best one-to-one, but the same page can go to one person or to a list of thousands. Each recipient is blind-copied and can talk to you privately on that page, and Advance Schedule can pace the send across the days and hours you choose rather than sending everything at once.
How does Quickpage handle SMS consent?
Consent is recorded per contact with its source and timestamp, opt-out language is appended to outbound messages, and opt-outs are honored automatically. You can also send a page from your own phone if you would rather not text through the platform.
Can I record my screen?
Yes. Record your screen, your camera, or both together in your browser or with the Chrome extension, and drop the recording straight onto a page.
Do videos have captions?
Yes. Captions are generated automatically so your message still lands for someone watching with the sound off. Captions can be turned off per page if you prefer.
Can I use my own domain and remove your branding?
Yes. Pages can be served from your own custom domain with your own favicon, logo, and colors. Plans that include white label remove the Quickpage mark from pages and widgets entirely.
Pricing and plans
What it costs and what is included.
What does Quickpage cost?
Essential is $39 per month, or $33 per month billed annually, for one user. Team covers more than one person and is quoted on how many you have and what you need, talk to us and we will put a number in front of you quickly.
Is there a free trial?
Yes. You can start on Essential without talking to anyone. If you want to see it against your own use case first, book a demo and we will walk through it.
Can I cancel anytime?
Yes, there are no contracts on Essential. Canceling an individual plan closes the account and removes its data, so export anything you want to keep first. Team plans involve integrations and onboarding, so cancellation is handled with your account contact rather than self-serve.
Do you help me move from my current tool?
Yes, at no cost. Tell us what you are on today and we will match you with someone who moves your contacts and rebuilds your core templates, then walks your team through the result.
Teams
Rolling it out to more than one person.
Does Quickpage work for teams?
Yes. Teams share media folders, templates, and canned messages; managers get a stats dashboard, a leaderboard, and scheduled reporting; and roles control who can see and do what. Multi-location groups can roll reporting up across accounts.
Can I use my own domain and remove your branding?
Yes. Pages can be served from your own custom domain with your own favicon, logo, and colors. Plans that include white label remove the Quickpage mark from pages and widgets entirely.
Integrations
Connecting it to what you already run.
Will Quickpage work with my CRM?
Yes, and you keep your CRM. Quickpage connects directly to more than twenty CRM, DMS, and field-service platforms, and pages can be embedded into any CRM with a copy-paste link while still tracking inside Quickpage. Anything without a direct connector can be reached through our API, webhooks, or an automation platform such as Zapier.
Is there an API?
Yes. A documented REST API covers contacts, pages, media, lists, chats, forms, users, workflows, and webhooks, with scoped keys and a published OpenAPI specification. Outbound webhooks are signed and retried.
Switching
Moving from another tool.
Can I import my contacts?
Yes. Import by CSV with field mapping, or bring contacts across through a CRM integration or the API. Larger migrations are handled for you as part of our free migration service.
Do you help me move from my current tool?
Yes, at no cost. Tell us what you are on today and we will match you with someone who moves your contacts and rebuilds your core templates, then walks your team through the result.
Compliance
Consent, data, and access.
How does Quickpage handle SMS consent?
Consent is recorded per contact with its source and timestamp, opt-out language is appended to outbound messages, and opt-outs are honored automatically. You can also send a page from your own phone if you would rather not text through the platform.
Is there an API?
Yes. A documented REST API covers contacts, pages, media, lists, chats, forms, users, workflows, and webhooks, with scoped keys and a published OpenAPI specification. Outbound webhooks are signed and retried.
Still not answered?
Ask a person. We reply within one business day, and we will tell you if Quickpage is not the right fit.
See what your customer sees
Start free in a few minutes, or have us walk you through it against your own process.
No contract on Essential. Free migration from your current tool.