Auto dealers are facing a variety of unique challenges in 2017. One of the biggest challenges they face is learning how to effectively train their sales teams to improve the customer experience, engage with customers on a personal level and then make the right sale—not just any sale.
Unfortunately getting sales teams to master the customer experience and keep consistent revenue coming in is never any easy feat and typically requires a lot of time, energy and resources.
The good news is there are a number of people in the auto dealer space that have mastered the sales and customer service process. If you want to help your sales teams increase their numbers, keep customers happy and build a positive reputation for your dealership, it’s probably time that you look outside your circle and see what other experts in the industry are doing well.
It might just be the thing you need if you want to take your sales to another level.
Without further ado, here are three experts in the automotive industry that are transforming the experience of their customers and growing their revenue at the same time. Watch and learn!
Salespeople typically get a bad reputation for being untrustworthy. The odds are against you, but gaining your customer’s trust is crucial to your sales. It’s time to beat the odds. via GIPHY In a 2016 study, customers were asked what they disliked most about the car-buying process. The customer responses to the study were compared […]
If including video on a page can increase customer conversion by 80%, it’s probably time to start giving video more of a priority at your dealership. More and more marketing professionals are saying that video is a powerful driver for sales. via GIPHY Mark Zuckerburg, after seeing the success of videos on Facebook, put it […]
No matter how great the discounts at your dealership may be, if you come across to customers as the Severus Snape of salespeople, you’ll have a difficult time making any sales. How we present ourselves has a larger impact on those we meet than we’d like to believe. A first impression can make or break […]
Virtual sales strategies are increasing and evolving rapidly as sales people quickly learn how to do it.
Now is not the time to be left behind.